Hours of Operation:
11:00 AM – 8PM, Mon. - Sun.
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- We require a $200 non-refundable deposit. Deposit will be applied towards the balance of your party package. if for some reason you need to cancel the amount can only be transferred to a future party date. Deposits cannot be used towards open play.
- All payments must match the name of the person booking with the name of the credit card used as a form of payment.
- Upon arrival a credit/debit card is required for a payment pre-authorization — No Exceptions.
- You Will review a confirmation call 48 hours prior to your party.
- We Require 48 hours notice to downgrade your package — No Exceptions!
- No decorations on the walls (You will be financially responsible for damages).
- You may arrive up to 15 minutes before your scheduled reservation to set up and decorate the party room or drop your decorations off a day before. You may decorate the room with freestanding decorations, tablecloths, napkins and plates.
- No smash cakes, streamers, confetti or silly string allowed.
- You may bring your own food for an additional $30 (No warmers, pots, etc. of any kind allowed).
- Alcohol is not permitted.
- All parties are 2 hours in length. We ask that you please leave the birthday party room after 2 hours sharp, otherwise you will be assessed an additional $25 for every 15 minutes.
- The party host must make the arrangements to have adequate adult supervision on hand.
- Children must be supervised at all times.
- Late arrivals — due to other parties in session and/or staffing, Next Level Play Center may not be able to accommodate a late arrival. Therefore, you party may forfeit time with no refund.