Contact | Next Level Play Center

Contact Us!

11:00 AM – 8PM, Mon. - Sun.

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We require a $200 non-refundable deposit. Deposit will be applied towards the balance of your party package. if for some reason you need to cancel the amount can only be transferred to a future party date. Deposits cannot be used towards open play.

All payments must match the name of the person booking with the name of the credit card used as a form of payment.
Upon arrival a credit/debit card is required for a payment pre-authorization — No Exceptions.

You Will review a confirmation call 48 hours prior to your party.
We Require 48 hours notice to downgrade your package — No Exceptions!
No decorations on the walls (You will be financially responsible for damages).
You may arrive up to 15 minutes before your scheduled reservation to set up and decorate the party room or drop your decorations off a day before. You may decorate the room with freestanding decorations, tablecloths, napkins and plates.
No smash cakes, streamers, confetti or silly string allowed.
You may bring your own food for an additional $30 (No warmers, pots, etc. of any kind allowed).

Alcohol is not permitted.
All parties are 2 hours in length. We ask that you please leave the birthday party room after 2 hours sharp, otherwise you will be assessed an additional $25 for every 15 minutes.
The party host must make the arrangements to have adequate adult supervision on hand.
Children must be supervised at all times.
Late arrivals — due to other parties in session and/or staffing, Next Level Play Center may not be able to accommodate a late arrival. Therefore, you party may forfeit time with no refund.